Senserve Offers CRM Product Features With all Business Solutions - vTiger

Vtiger 6 Inactivity Log Out Problem

The short time interval of Vtiger’s inactivity logout is a very annoying problem. For instance you go out to take a call or writing an email, and then you discover that your Vtiger has automatically logged out, which is really irritating for the user, and this happens all the time. Many of Vtiger users are facing the same problem and are looking for a solution, Senserve Offers CRM Product Features With all Business Solutions.

There is no need to worry anymore as we’ve got the solution to this problem, by following these steps you can easily increase the inactivity logout time, so you don’t have to login again and again.

• First go to /YOUE_CRM_INSTALL_FOLDER/include/Webservices
• After that go into the SessionManager.php file

Look for this line:

$maxWebServiceSessionIdleTime = 1800; //Max life span session should be kept alive after the last transaction (this is the default inactivity logout setting for 30 minutes).

Make the following changes in the above line:

$maxWebServiceSessionIdleTime = 86400; //Max life span session should be kept alive after the last transaction (now the Vtiger inactivity logout time interval is changed from 30 minutes to 1440 minutes, which means 24hours)

Problem Solved!! Try this solution; in case it doesn’t work please do comment here with the details of your problem or visit our website " www.senserve.com " for IT-Solutions and support from our experts.