SenServe Limited now brings an Online Database (Customer Relationship) Management System to assist all kinds of businesses more efficiently and productively.

Tired of using Microsoft Access Database for running your business? We have the right solution for you to get the best for your business. Always remain ahead of your competitors by equipping your business with updated solutions and technologies.

SenServe Limited is a team of IT experts and professionals, dedicated to provide the best suited solutions to your business, in order to keep up with the digital market and keep fulfilling dynamic business requirements. We offer a better solution to automate your business processes like an Online Database (Microsoft Access, SQL database) once used to do, but with some limitations. Our Customer Relationship Management (CRM) system is something more than just software. It has transformed the weaknesses of traditional business management tools into its strengths. SenServe Limited is considered to be among the list of leading vendors when it comes to CRM. We aim to automate your business routines in a systematic and orderly fashion, while reducing operational costs and maximising the profits and efficiency. From document management to complete business automation, SenServe’s online cloud based CRM does it all for your business. Our intelligently programmed CRM system can surely be of assistance as it can easily be customised to integrate with your existing business systems. 

We offer technology independent solutions to best meet the client requirements within the specified budget, instead of just advertising a particular product. Our primary focus is always upon the clients’ requirements and their business needs. Document Management, scanning and archiving are all interlinked and are further integrated with your business CRM. We use connectors and database linking techniques to allow your document management systems and your existing web based systems to communicate with each other in a streamlined fashion. The CRM software provides a web based interface providing you with the platform to share business documents within your business organisation and with the clients too. 

The Customer RelationshipManagement System by SenServe comes with project management tools, which allow you to set milestones and assign tasks to users. With features like built-in Customer Portal, the customers are privileged to access the live information. The portal can also be used to communicate and share records and files with the customers. Calendar in the CRM can be used to organise and schedule the company’s business activities, and all of the upcoming routines and events can be managed accordingly with a built-in task manager. Our CRM allows you to store and organise files using an integrated document management system. Our CRM is capable of pulling data together from on-going projects and develop a business report based on key performance indicators.

SenServe’s CRM is equipped with miscellaneous powerful and time-efficient tools that are dedicated to give your business a go. We offer wide range of business solutions and IT services for your organisation to keep you up with the business trends of the market. Contact us now and we will be more than happy to be at your service and take your business to new heights of prosperity and productivity.

Recruit Serve! Recruitment CRM to Dramatically Reduced Effort Required Producing Objective Analysi

RecruitServe, customised CRM for Recruitment Agencies ensures help you in recruitment process by offering different portals like Employer and candidate, to compare within written/oral interview sessions based on feedbacks of interviewers

SenServe Limited is Offering Recruit Serve, a Recruitment CRM to manage all of recruitment related tasks, like resume management, employ portals and candidate portals to help Agencies with the hiring process. It is open source Cloud Based Recruitment Management System that will help you to get an objective analysis of the respective merits of CV, interview and test of the candidates on different dates. Moreover under section “Employer Portals” manager of CRM can allow access of the users as per their hierarchy, and by getting access to the particular section of recruit serve, they can edit, update, delete, manage, monitor, revise and approve for recruitment process.  These results will check candidate for Suitability with the job, Career Efficient Planning and a Personality Review to help you with recruiting the most suitable person.

Job suitability is one of the key objectives of recruitment process so to judge the chosen candidate is a right one for company is the fundamental agenda of RecruitServe otherwise all recruitment process would be a great wastage of time and money.  

Our Recruitment Management CRM will help you with achieving that by assigning points based system to assess the skills of the candidates. You can conduct your analysis on the given points of concerned departments engaged in interview session; interviewers can add their feedback in comments as well as in point form, just to make the listing process easy to hire the most suitable person from candidate portal.  Higher priority can be set as per company’s decision making policy and RecruitServe helps to enlist the candidates with highest grades making filtration easier for you to make your decision for employment.

Career Planning is required by Employers to be in place for readiness to fill in with any vacancy that comes up to avoid any disruption in the operations of the business. CRM will make a database of employees with all of their records so whenever a vacancy would arise you will be able to assign the existing candidates to the jobs whose skill set matches with the position. This helps in Career Planning which saves quite a lot of time and effort of the recruitment agency to find and filter candidates again for new vacancies.

 Personality Review is an important factor when recruiting an individual for a position which has potential to grow within the business. Once the interview is completed, it is checked whether the candidate would be taking a senior position later for which a personality check is necessary by assigning points. Our CRM Solutions for Recruitment Agencies has a solution for this problem as it also has a section to record the feedback on the personality of the candidate. This way you will be able to make the right decision as personality of the individuals are accounted for in the list which is based upon the points system.

SenServe Limited operates in the IT Sector which specializesin providing CRM Solutions, here in this news SenServe is discussing about oneof their best CRM product named Recruit Serve after customization of CRM as perthe needs and requirements of Recruitment Agencies, specifically focusing on making the recruitment process easy and convenient for recruiting most suitable candidates for companies by providing objective analysis after each stage of the interviewing process.

 

The Crm Is Flexible With The Ability To View And Work On It On Multiple Devices

Customer Relationship Management is a system for managing a company’s interactions with customers and within its self via cloud based technology. This will allow everyone within a company to work together more efficiently by keeping all work in one place and that one place accessible to all who need to work on it no matter where they are all they need is an internet connection.

Better Assist it Making the Job 

Managers and business owners will be able to see the progress of each job as it comes in and as it goes out, being able to assign tasks to each employee or contractor to better assist it making the job go as smoothly as possible. With the ability to highlight anything critical people can jump straight onto the problem more easily and being able to update the progress of the job so everyone will know what been done and what’s been done and what needs to be done. All this is done via the cloud which means that anyone can work on it anywhere without even needing to be in the same country. 

  

Flexibility and Convenience of CRM

The CRM is flexible with the ability to view and work on it on multiple devices such as desktops, laptops, mobile phones, tablets and watches. This is perfect for companies where most employees can’t access to a desktop or a laptop during working hours for example if there on the move all the time. The flexibility and convenience of CRM means that any company no matter how big or small (freelancers too) can implement a CRM to streamline they’re business.

Social Networking Integration

Some CRM solution provide social networking integration withsuch sites as Twitter, LinkedIn and Facebook to communicate with customers which they can provide feedback allowing businesses to make informed decisions about their products and services.

CRM will Grow with your Business

SenServe Limited can provide a CRM solution that is right for yourbusiness and one that will hit all the points that are above. No matter how big or small your business is we’ll create a CRM aimed at making your business run as smoothly and stress free as possible. Our CRM will grow with your business and we can make any changes to it to suit your needs.

Vtiger 6.1 and 6.2 Inactivity Log Out Problem with SenServe's Guide

The short time interval of Vtiger’s inactivity logout is a very annoying problem. For instance you go out to take a call or writing an email, and then you discover that your Vtiger has automatically logged out, which is really irritating for the user, and this happens all the time.

Many of Vtiger users are facing the same problem and are looking for a solution.

There is no need to worry anymore as we’ve got the solution to this problem, by following these steps you can easily increase the inactivity logout time, so you don’t have to login again and again.

• First go to /YOUE_CRM_INSTALL_FOLDER/include/Webservices
• After that go into the SessionManager.php file

Look for this line:

if you are using vTiger 6.1 OR 6.2 then Follow this

$maxWebServiceSessionIdleTime = 86400; //Max life span session should be kept alive after the last transaction (now the Vtiger inactivity logout time interval is changed from 30 minutes to 1440 minutes, which means 24hours)

if you are using vTiger 6.then Follow this

http://www.senserve-limited.blogspot.co.uk/2015/02/IT-Support-Services-vTiger-CRM.html


The above method works in almost all the versions, if you have the latest version then try this out:

If you have an existing .htaccess file, then go to the file and add this code in the .htaccess file php_value session.gc_maxlifetime 3600 

(Note if you don’t have an .htaccess file, create one and then add this code to it.)

Problem Solved!! Try this solution which is mainly figured out by SenServe.Com’s Experts; in case it doesn’t work please do comment here with the details of your problem Or you can directly drop us a message on senserve.com

Best Features of Open Source CRM - SenServe CRM Solutions

CRM for Online Selling:

CRM can benefit a company in many ways. It saves time and efforts of the users. Time can then be devoted to more productive tasks. Tasks that are repeated on a daily basis should be automated. Time is an important resource for companies so it must be saved and utilized on more important work. CRM solution for onlineselling has made selling a lot easier. Give your customers the right information at the right time. Don’t miss any opportunity. SenServe offers a complete package to work well with online selling. Create long term relation with your customers with our CRM. It is tailored to match your business requirements. It has been made by keeping the business process and requirements of online selling in mind. We know what your desire. With our CRM you will understand the needs and behaviour of your customers by which you will know exactly when to market your product. By this you won’t waste your time on less profitable customers.

 SenServe offers;

Email marketing: 

Send emails in no time to your clients. Present them with information that attracts their attention. Attain and gain new customers. Get to know the preference of your audience. Gain insight of what the customers want and gain opportunities. With our CRM you can set alerts. The email will be sent when you want it to be delivered. No efforts need to be done to send mail to each and every person on a particular time. You just set the date and time the CRM solution will mail your emails for you.  You have the option of creating your own mailing list. Also provide you the facility of filters which will help to identify the correct list. All the areas will be covers. Everything will be under control. Another facility is that you can send email campaign to the entire list.

SMS marketing: 

Sending alerts via sms can be made easy with the CRM solution of SenServe. Just like email marketing you can set alerts and the sms will be delivered to the designated client. You can market you products by sms, since customers are more responsive to SMS these days it will save your time and will give you fast results. Send small messages to your potential customers and convince them.

Update social media: 

Social media has become a mainstream marketing and communication tool.  With our CRM you can synchronise your CRM with social network. Save your time in advertising your products. Get a global audience for your products. Share news and updates about your company with the customers around the world. Ask questions and gain information about your customers. 

Inventory management: 

Organise your products. Place orders easily and get the products to your customers more easily.

Calendar and task manager:

Organise your companies activities and task with a calendar. Plan everything so you know what you’ve have achieved and what is needed to get done.

Cloud: 

Hosting your data in a cloud so it can be accessed from anywhere and at any time.