Showing posts with label customer relationship management. Show all posts
Showing posts with label customer relationship management. Show all posts

Tuesday, 14 April 2015

The Crm Is Flexible With The Ability To View And Work On It On Multiple Devices




Customer Relationship Management is a system for managing a company’s interactions with customers and within its self via cloud based technology. This will allow everyone within a company to work together more efficiently by keeping all work in one place and that one place accessible to all who need to work on it no matter where they are all they need is an internet connection.

Better Assist it Making the Job 

Managers and business owners will be able to see the progress of each job as it comes in and as it goes out, being able to assign tasks to each employee or contractor to better assist it making the job go as smoothly as possible. With the ability to highlight anything critical people can jump straight onto the problem more easily and being able to update the progress of the job so everyone will know what been done and what’s been done and what needs to be done. All this is done via the cloud which means that anyone can work on it anywhere without even needing to be in the same country. 
  

Flexibility and Convenience of CRM

The CRM is flexible with the ability to view and work on it on multiple devices such as desktops, laptops, mobile phones, tablets and watches. This is perfect for companies where most employees can’t access to a desktop or a laptop during working hours for example if there on the move all the time. The flexibility and convenience of CRM means that any company no matter how big or small (freelancers too) can implement a CRM to streamline they’re business.

Social Networking Integration

Some CRM solution provide social networking integration withsuch sites as Twitter, LinkedIn and Facebook to communicate with customers which they can provide feedback allowing businesses to make informed decisions about their products and services.

CRM will Grow with your Business

SenServe Limited can provide a CRM solution that is right for yourbusiness and one that will hit all the points that are above. No matter how big or small your business is we’ll create a CRM aimed at making your business run as smoothly and stress free as possible. Our CRM will grow with your business and we can make any changes to it to suit your needs.

Thursday, 12 March 2015

Best Features of Open Source CRM - SenServe CRM Solutions



CRM for Online Selling:


CRM can benefit a company in many ways. It saves time and efforts of the users. Time can then be devoted to more productive tasks. Tasks that are repeated on a daily basis should be automated. Time is an important resource for companies so it must be saved and utilized on more important work. CRM solution for onlineselling has made selling a lot easier. Give your customers the right information at the right time. Don’t miss any opportunity. SenServe offers a complete package to work well with online selling. Create long term relation with your customers with our CRM. It is tailored to match your business requirements. It has been made by keeping the business process and requirements of online selling in mind. We know what your desire. With our CRM you will understand the needs and behaviour of your customers by which you will know exactly when to market your product. By this you won’t waste your time on less profitable customers.
 SenServe offers;
Email marketing: 
Send emails in no time to your clients. Present them with information that attracts their attention. Attain and gain new customers. Get to know the preference of your audience. Gain insight of what the customers want and gain opportunities. With our CRM you can set alerts. The email will be sent when you want it to be delivered. No efforts need to be done to send mail to each and every person on a particular time. You just set the date and time the CRM solution will mail your emails for you.  You have the option of creating your own mailing list. Also provide you the facility of filters which will help to identify the correct list. All the areas will be covers. Everything will be under control. Another facility is that you can send email campaign to the entire list.
SMS marketing: 
Sending alerts via sms can be made easy with the CRM solution of SenServe. Just like email marketing you can set alerts and the sms will be delivered to the designated client. You can market you products by sms, since customers are more responsive to SMS these days it will save your time and will give you fast results. Send small messages to your potential customers and convince them.
Update social media: 
Social media has become a mainstream marketing and communication tool.  With our CRM you can synchronise your CRM with social network. Save your time in advertising your products. Get a global audience for your products. Share news and updates about your company with the customers around the world. Ask questions and gain information about your customers. 


Inventory management: 
Organise your products. Place orders easily and get the products to your customers more easily.
Calendar and task manager:
Organise your companies activities and task with a calendar. Plan everything so you know what you’ve have achieved and what is needed to get done.
Cloud: 
Hosting your data in a cloud so it can be accessed from anywhere and at any time.