SenServe Limited now brings an Online Database (Customer Relationship) Management System to assist all kinds of businesses more efficiently and productively.

Tired of using Microsoft Access Database for running your business? We have the right solution for you to get the best for your business. Always remain ahead of your competitors by equipping your business with updated solutions and technologies.

SenServe Limited is a team of IT experts and professionals, dedicated to provide the best suited solutions to your business, in order to keep up with the digital market and keep fulfilling dynamic business requirements. We offer a better solution to automate your business processes like an Online Database (Microsoft Access, SQL database) once used to do, but with some limitations. Our Customer Relationship Management (CRM) system is something more than just software. It has transformed the weaknesses of traditional business management tools into its strengths. SenServe Limited is considered to be among the list of leading vendors when it comes to CRM. We aim to automate your business routines in a systematic and orderly fashion, while reducing operational costs and maximising the profits and efficiency. From document management to complete business automation, SenServe’s online cloud based CRM does it all for your business. Our intelligently programmed CRM system can surely be of assistance as it can easily be customised to integrate with your existing business systems. 

We offer technology independent solutions to best meet the client requirements within the specified budget, instead of just advertising a particular product. Our primary focus is always upon the clients’ requirements and their business needs. Document Management, scanning and archiving are all interlinked and are further integrated with your business CRM. We use connectors and database linking techniques to allow your document management systems and your existing web based systems to communicate with each other in a streamlined fashion. The CRM software provides a web based interface providing you with the platform to share business documents within your business organisation and with the clients too. 

The Customer RelationshipManagement System by SenServe comes with project management tools, which allow you to set milestones and assign tasks to users. With features like built-in Customer Portal, the customers are privileged to access the live information. The portal can also be used to communicate and share records and files with the customers. Calendar in the CRM can be used to organise and schedule the company’s business activities, and all of the upcoming routines and events can be managed accordingly with a built-in task manager. Our CRM allows you to store and organise files using an integrated document management system. Our CRM is capable of pulling data together from on-going projects and develop a business report based on key performance indicators.

SenServe’s CRM is equipped with miscellaneous powerful and time-efficient tools that are dedicated to give your business a go. We offer wide range of business solutions and IT services for your organisation to keep you up with the business trends of the market. Contact us now and we will be more than happy to be at your service and take your business to new heights of prosperity and productivity.

Best Features of Open Source CRM - SenServe CRM Solutions

CRM for Online Selling:

CRM can benefit a company in many ways. It saves time and efforts of the users. Time can then be devoted to more productive tasks. Tasks that are repeated on a daily basis should be automated. Time is an important resource for companies so it must be saved and utilized on more important work. CRM solution for onlineselling has made selling a lot easier. Give your customers the right information at the right time. Don’t miss any opportunity. SenServe offers a complete package to work well with online selling. Create long term relation with your customers with our CRM. It is tailored to match your business requirements. It has been made by keeping the business process and requirements of online selling in mind. We know what your desire. With our CRM you will understand the needs and behaviour of your customers by which you will know exactly when to market your product. By this you won’t waste your time on less profitable customers.

 SenServe offers;

Email marketing: 

Send emails in no time to your clients. Present them with information that attracts their attention. Attain and gain new customers. Get to know the preference of your audience. Gain insight of what the customers want and gain opportunities. With our CRM you can set alerts. The email will be sent when you want it to be delivered. No efforts need to be done to send mail to each and every person on a particular time. You just set the date and time the CRM solution will mail your emails for you.  You have the option of creating your own mailing list. Also provide you the facility of filters which will help to identify the correct list. All the areas will be covers. Everything will be under control. Another facility is that you can send email campaign to the entire list.

SMS marketing: 

Sending alerts via sms can be made easy with the CRM solution of SenServe. Just like email marketing you can set alerts and the sms will be delivered to the designated client. You can market you products by sms, since customers are more responsive to SMS these days it will save your time and will give you fast results. Send small messages to your potential customers and convince them.

Update social media: 

Social media has become a mainstream marketing and communication tool.  With our CRM you can synchronise your CRM with social network. Save your time in advertising your products. Get a global audience for your products. Share news and updates about your company with the customers around the world. Ask questions and gain information about your customers. 

Inventory management: 

Organise your products. Place orders easily and get the products to your customers more easily.

Calendar and task manager:

Organise your companies activities and task with a calendar. Plan everything so you know what you’ve have achieved and what is needed to get done.

Cloud: 

Hosting your data in a cloud so it can be accessed from anywhere and at any time.