Thursday, 12 March 2015

Best Features of Open Source CRM - SenServe CRM Solutions



CRM for Online Selling:


CRM can benefit a company in many ways. It saves time and efforts of the users. Time can then be devoted to more productive tasks. Tasks that are repeated on a daily basis should be automated. Time is an important resource for companies so it must be saved and utilized on more important work. CRM solution for onlineselling has made selling a lot easier. Give your customers the right information at the right time. Don’t miss any opportunity. SenServe offers a complete package to work well with online selling. Create long term relation with your customers with our CRM. It is tailored to match your business requirements. It has been made by keeping the business process and requirements of online selling in mind. We know what your desire. With our CRM you will understand the needs and behaviour of your customers by which you will know exactly when to market your product. By this you won’t waste your time on less profitable customers.
 SenServe offers;
Email marketing: 
Send emails in no time to your clients. Present them with information that attracts their attention. Attain and gain new customers. Get to know the preference of your audience. Gain insight of what the customers want and gain opportunities. With our CRM you can set alerts. The email will be sent when you want it to be delivered. No efforts need to be done to send mail to each and every person on a particular time. You just set the date and time the CRM solution will mail your emails for you.  You have the option of creating your own mailing list. Also provide you the facility of filters which will help to identify the correct list. All the areas will be covers. Everything will be under control. Another facility is that you can send email campaign to the entire list.
SMS marketing: 
Sending alerts via sms can be made easy with the CRM solution of SenServe. Just like email marketing you can set alerts and the sms will be delivered to the designated client. You can market you products by sms, since customers are more responsive to SMS these days it will save your time and will give you fast results. Send small messages to your potential customers and convince them.
Update social media
Social media has become a mainstream marketing and communication tool.  With our CRM you can synchronise your CRM with social network. Save your time in advertising your products. Get a global audience for your products. Share news and updates about your company with the customers around the world. Ask questions and gain information about your customers. 


Inventory management: 
Organise your products. Place orders easily and get the products to your customers more easily.
Calendar and task manager:
Organise your companies activities and task with a calendar. Plan everything so you know what you’ve have achieved and what is needed to get done.
Cloud: 
Hosting your data in a cloud so it can be accessed from anywhere and at any time.

Monday, 9 February 2015

Senserve Offers CRM Product Features With all Business Solutions - vTiger





Vtiger 6 Inactivity Log Out Problem



The short time interval of Vtiger’s inactivity logout is a very annoying problem. For instance you go out to take a call or writing an email, and then you discover that your Vtiger has automatically logged out, which is really irritating for the user, and this happens all the time. Many of Vtiger users are facing the same problem and are looking for a solution, Senserve Offers CRM Product Features With all Business Solutions.

There is no need to worry anymore as we’ve got the solution to this problem, by following these steps you can easily increase the inactivity logout time, so you don’t have to login again and again.

  • First go to /YOUE_CRM_INSTALL_FOLDER/include/Webservices
  • After that go into the SessionManager.php file
Look for this line:
$maxWebServiceSessionIdleTime = 1800; //Max life span session should be kept alive after the last transaction (this is the default inactivity logout setting for 30 minutes).
Make the following changes in the above line:
$maxWebServiceSessionIdleTime = 86400; //Max life span session should be kept alive after the last transaction (now the Vtiger inactivity logout time interval is changed from 30 minutes to 1440 minutes, which means 24hours)
Problem Solved!! Try this solution; in case it doesn’t work please do comment here with the details of your problem or visit our website " www.senserve.com " for IT-Solutions and support from our experts.